1. Who We Are
Two Swords Digital Solutions is operated by Dos Espadas, LLC, a Texas limited liability company located in Mansfield, Texas. For purposes of this Privacy Policy, "we," "us," and "our" refer to Dos Espadas, LLC. We are the data controller for personal information collected through this website and our services.
Our website is located at twoswordsdigital.com.
2. Information We Collect
Information You Provide Directly: We collect information you voluntarily submit, including:
- Your name, email address, phone number, and business name when you complete our contact or intake form
- Information about your business, including your current website URL and the services you are interested in
- Communications you send us via email, phone, or any other channel
Information Collected Automatically: When you visit our website, certain information is collected automatically through standard web technologies, including:
- Your IP address and approximate geographic location (city/region level)
- Browser type, version, and operating system
- Pages you visit, time spent on pages, and referring URLs
- Device type and screen resolution
- Interactions with our website (clicks, scrolls, form engagement)
This automatically collected information is used in aggregate form to understand how visitors use our website and to improve our content and services. Analytics data is only collected after you have provided consent through our cookie banner.
3. Lawful Basis for Processing
We process your personal information on the following legal bases under applicable privacy law (including GDPR Article 6 where applicable):
- Contract performance: Processing necessary to respond to your inquiry, prepare a service proposal, and deliver services you have engaged us to provide.
- Legitimate interest: Processing necessary to operate and improve our website, prevent fraud, and communicate with prospective clients who have expressed interest in our services.
- Consent: Processing based on your opt-in consent, including sending marketing emails and newsletter communications, and placing non-essential analytics cookies. You may withdraw consent at any time.
- Legal obligation: Processing required to comply with applicable law, regulation, or court order.
4. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide the services you request
- Send you proposals, quotes, and follow-up communications related to our services
- Send you our newsletter or marketing updates, if you have opted in to receive them
- Analyze aggregate website usage to improve our site, content, and services
- Comply with applicable legal obligations
- Prevent fraud and protect the security of our website and services
5. Email Communications
If you submit your information through our contact form, we may send you follow-up emails related to your inquiry as part of our legitimate interest in responding to prospective clients. If you opt in to our newsletter, we will send you periodic marketing emails about digital marketing topics and our services on the basis of your consent.
You may unsubscribe from our marketing emails at any time by clicking the "Unsubscribe" link in any email, or by contacting us at robert@twoswordsdigital.com.
6. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:
- Service providers (sub-processors): We use trusted third-party platforms to operate our website and deliver services. These providers are listed in Section 7 below and are bound by data processing terms.
- Legal requirements: We may disclose information if required by applicable law, court order, or governmental authority.
- Business transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.
- With your consent: We may share your information for any other purpose with your explicit prior consent.
7. Third-Party Processors
We use the following third-party services in operating our website and business:
| Service | Provider | Purpose | Data Shared |
|---|---|---|---|
| Website Hosting | Netlify, Inc. (US) | Hosts and delivers our website | IP address, request logs |
| Analytics | Google Analytics 4 (Google LLC, US) | Aggregate website usage statistics | Anonymized usage data (only after consent) |
| Email Delivery | ImprovMX (US) | Routes inbound email to our inbox | Email headers and message content |
| Business Presence | Google Business Profile (Google LLC, US) | Local search listing and reviews | Public business information |
| Form Processing | Netlify Forms (Netlify, Inc., US) | Receives and stores contact form submissions | Name, email, phone, message content |
8. Cookies and Tracking Technologies
Our website uses cookies — small text files stored on your device. We categorize our use of cookies as follows:
- Strictly Necessary: Required for the website to function. No consent is required for these cookies.
- Analytics: Used to understand aggregate visitor behavior via Google Analytics 4. We have implemented Google Consent Mode v2, meaning GA4 will not place analytics cookies or transmit data until you have accepted through our consent banner.
- Marketing: Currently, we do not serve targeted advertising or place marketing cookies.
You can manage your cookie preferences at any time through your browser settings or by using our cookie preference center (accessible via the cookie banner).
9. International Data Transfers
Our website is hosted in the United States by Netlify, Inc. If you are visiting from outside the United States, including from the European Economic Area (EEA) or United Kingdom (UK), please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.
10. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy:
- Contact form submissions: Retained for up to three (3) years from the date of submission.
- Active client records: Retained for the duration of the service relationship plus five (5) years.
- Marketing email consent records: Retained until consent is withdrawn.
- Analytics data: Retained in Google Analytics for fourteen (14) months, then automatically deleted.
11. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right of access: Request a copy of the personal information we hold about you.
- Right to rectification: Request correction of inaccurate or incomplete information.
- Right to erasure: Request deletion of your personal information, subject to legal retention requirements.
- Right to restriction: Request that we restrict processing of your data in certain circumstances.
- Right to data portability: Request your data in a structured, machine-readable format.
- Right to object: Object to processing based on legitimate interest, including direct marketing.
- Right to withdraw consent: Withdraw consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us using the information in Section 14. We will respond within thirty (30) days.
12. California Residents — CCPA Rights
If you are a California resident, the CCPA and CPRA provide you with additional rights, including the right to know, right to delete, right to correct, and the right to opt out of sale or sharing. We do not sell or share personal information for cross-context behavioral advertising. To submit a verifiable CCPA request, contact us at robert@twoswordsdigital.com.
13. Children's Privacy
Our website and services are intended for businesses and business professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us immediately.
14. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. Our website is served over HTTPS and hosted on Netlify's infrastructure. However, no method of transmission over the internet is completely secure.
15. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We encourage you to review the privacy policies of any third-party sites before providing personal information.
16. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically.
17. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, or to exercise any of your privacy rights, please contact us:
Two Swords Digital Solutions
Dos Espadas, LLC — Data Controller
Mansfield, Texas — Serving the DFW Metroplex
Email: robert@twoswordsdigital.com
Phone: 972-891-9323